Privacy policy

Here is a clear, comprehensive summary of the Privacy Policy provided, keeping the original intent, structure, and details intact:

Privacy Policy Overview

• Effective Date: Last updated July 27th, 2026.

• Scope: Applies to all users visiting or making purchases on houseofsuhi.com or otherwise communicating with HOUSE OF SUHI.

• Consent: Accessing or using the services indicates agreement with the collection, use, and disclosure practices outlined in this policy.

1. Information Collection

• Direct Submissions:

  • Basic Contact: Name, address, phone number, and email.

  • Order Details: Shipping/billing address, payment confirmation, email, and phone number.

  • Account Info: Username, password, and security questions.

  • Shopping Preferences: Viewed items, cart contents, and wishlist items.

  • Support Messages: Any details provided during customer service communications.

• Automated Data (Cookies & Tracking): Usage Data collected automatically, including device details, browser type, IP address, and network connection info.

• Third-Party Sources: Information obtained from service providers such as Shopify, payment processors, and analytics/ad tracking networks.

2. How Personal Information Is Used

• Order Fulfillment: Processing payments, shipping, managing accounts, facilitating returns/exchanges, and displaying reviews.

• Marketing & Promotions: Delivering targeted advertising, emails, text messages, or postal promotions.

• Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent or unauthorized activities.

• Customer Support: Responding to inquiries and maintaining customer relationships.

3. Data Disclosure & Sharing

• Service Providers: Shared with vendors handling cloud storage, payment processing, data analytics, order fulfillment, and IT support.

• Business & Marketing Partners: Shared with platforms like Shopify and ad partners to provide tailored marketing.

• Corporate & Legal Obligations: Shared within corporate affiliates, during business transfers (e.g., mergers), or to comply with legal requests and law enforcement.

• Categories Disclosed (Past 12 Months): Identifiers, commercial information, and internet activity shared with service vendors, marketing partners, and affiliates. Sensitive personal data is not used to infer user characteristics.

4. User Content & Third-Party Services

• User-Generated Content: Reviews or comments posted publicly can be viewed and accessed by anyone.

• Third-Party Links: External links on the site operate under their own privacy policies. HOUSE OF SUHI is not responsible for third-party privacy practices.

5. Children’s Privacy & Security

• Children's Data: Services are not directed at children. Personal information from minors under 16 is not knowingly collected, sold, or shared.

• Data Security: Standard security precautions are taken, though absolute security during transmission or storage cannot be guaranteed.

• Retention: Information is retained only as long as necessary to fulfill orders, maintain accounts, comply with legal duties, or resolve disputes.

6. User Rights & Choices

Depending on local privacy regulations, users may hold the following rights:

• Access & Portability: Request details on data held or receive a copy of personal information.

• Correction & Deletion: Request corrections to inaccurate information or total erasure of data.

• Restriction & Opt-Out: Object to or limit processing, withdraw consent, or unsubscribe from promotional emails (transactional communications will still be sent).

• Nondiscrimination: Exercising privacy rights will not result in discriminatory treatment or service denial. Identity verification is required prior to fulfilling requests.

Entity & Legal Information

• Brand Name: House of Suhi

• GST Number: 29JNUPS9402L1ZQ