Terms of service

Terms of Service Overview

• Agreement to Terms: By accessing or purchasing from HOUSE OF SUHI, users agree to all terms, conditions, and policies stated in this agreement. Continued use of the site following updates constitutes acceptance of revised terms.

• Platform Provider: The online store is hosted by Shopify Inc., which provides the e-commerce infrastructure.

1. Store Eligibility & Use Rules

• Age Requirement: Users must be of the legal age of majority in their jurisdiction (or have given consent for minor dependents to use the site).

• Lawful Use: Products and services may not be used for any illegal, unauthorized, or trademark/copyright-infringing activities.

• Prohibited Behavior: Users must not upload viruses, malware, perform web scraping/crawling, harass or discriminate against others, or submit false information.

2. Orders, Cancellations & Verification

• Order Modifications: The store reserves the right to refuse, limit, or cancel orders per person, household, or account at its sole discretion (including orders placed by unauthorized dealers or resellers).

• Prepaid Orders: Prepaid orders cannot be cancelled once shipped. Customers must reject the delivery at the doorstep to initiate a return/refund upon arrival back at the warehouse.

• Cash on Delivery (COD) Verification: COD orders require phone verification within 24 hours. Failure to confirm the phone call will result in automatic cancellation.

• Account Details: Customers must provide complete, accurate, and updated billing and account information for all transactions.

3. Products, Pricing & Accuracy

• Pricing & Availability: Product prices and descriptions are subject to change without notice. The store reserves the right to discontinue products or restrict sales by person or region.

• Color Accuracy: Efforts are made to display product colors accurately, but exact monitor representation cannot be guaranteed.

• Disclaimers: Site content is provided for general reference; reliance on information without independent verification is at the user's risk.

4. Intellectual Property & User Content

• Content Usage: Services, content, and contacts on the website may not be reproduced, copied, or resold without explicit written permission.

• Feedback & Submissions: Suggestions, ideas, or comments sent to the store can be edited, published, or distributed in any medium without compensation or obligation of confidentiality.

5. Third-Party Tools & Links

• Third-party tools and external links are provided "as is" without endorsement or warranties. Users interact with third-party tools and sites at their own risk.

6. Liability, Indemnification & Governing Law

• Warranties: Services and products are provided "as is" and "as available" without express or implied warranties.

• Limitation of Liability: HOUSE OF SUHI is not liable for indirect, incidental, or consequential damages resulting from product purchase or website usage.

• Indemnification: Users agree to hold harmless HOUSE OF SUHI, its affiliates, and employees against third-party claims arising from a breach of these Terms.

• Governing Law: These Terms of Service are governed by the laws of India.

Business & Contact Information

• Trade Name: House of Suhi

• Contact Email: orders.hos@gmail.com